Last updated: 18 August 2025
These Terms & Conditions (“Terms”) govern your use of and purchases from SimplyHousehold.co.uk, operated by PEREX GROUP LTD (“we”, “us”, or “our”). By accessing our website or placing an order, you agree to be bound by these Terms.
1. Company Information
PEREX GROUP LTD
Company number: 15586120
Registered office address: 69 Ashgrove Road, Ashley Down, Bristol, England, BS7 9LF
Email: info@simplyhousehold.co.uk
2. Products and Orders
- We sell primarily physical household products, but may also offer digital products or services.
- All orders are subject to acceptance and availability.
- You may check out as a guest or create an account. You are responsible for keeping your account details confidential.
3. Prices and Payment
- Prices are displayed in GBP (£) and include VAT where applicable.
- We accept Stripe, PayPal, and potentially Klarna as payment methods.
- Full payment is required at the time of checkout.
- We do not offer cash on delivery or instalment payments directly.
4. Shipping and Delivery
- We currently deliver only within the United Kingdom.
- Delivery times are estimates only and not guaranteed. We are not responsible for delays outside our control.
- Risk of loss passes to you once the order has been delivered.
5. Returns and Refunds
- You have the right to cancel and return most orders within 14 days of receipt, in line with UK consumer law.
- Returned items must be unused, in their original packaging, and fit for resale.
- Certain items may be exempt from return for hygiene, safety, or perishable reasons (e.g. food or personalised items).
- Refunds will be issued once the returned goods are received and inspected.
- For further details, please refer to our dedicated Returns & Refunds Policy.
6. Age Restrictions
- Certain products may be subject to age restrictions (e.g. alcohol, knives, or other regulated items).
- Where applicable, these products will be clearly marked on the website.
- By purchasing such items, you confirm that you meet the legal age requirement. We may request proof of age at checkout or delivery.
7. Liability and Warranties
- All products are covered by the statutory rights provided under UK consumer law.
- If a manufacturer’s warranty exceeds the statutory minimum, this will be clearly noted on the product page.
- We are not liable for indirect, incidental, or consequential losses arising from your use of our website or products.
- Nothing in these Terms excludes or limits your statutory rights as a consumer.
8. Digital Products and Services
- Where digital products or services are offered, access will usually be granted immediately upon payment.
- By purchasing digital content, you consent to immediate access and acknowledge that your right to cancel may be lost once the service has begun.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England shall have exclusive jurisdiction over any disputes arising in relation to these Terms.
10. Changes to Terms
We may update or amend these Terms from time to time. The latest version will always be available on our website, with the date of last update clearly shown. Continued use of the website following any changes constitutes acceptance of the revised Terms.
11. Contact Us
For questions about these Terms, please contact:
PEREX GROUP LTD
Email: info@simplyhousehold.co.uk
Address: 69 Ashgrove Road, Ashley Down, Bristol, England, BS7 9LF
Contact Us
This section includes business addresses, phone numbers, and email details for quick and easy communication.
